The Medical Rep Training CRM & Gamification Platform bridges the gap between training and engagement by combining robust data management and gamified learning. The CRM serves as the backend hub where Global Admins, Country Admins, and Tech Admins collaborate to design training modules and manage resources. Scenarios are created using various communication channels like SMS, Email, and Face-to-Face Visits. These scenarios are then used to build games and tournaments for Medical Representatives to simulate real-life interactions with HCPs. The gamified training allows Medical Representatives to log in, enter session codes, and participate in dynamic, interactive scenarios. Designed to adapt to HCPs’ behaviors and learning preferences, the game encourages reps to refine their communication strategies. A live leaderboard adds a competitive edge, motivating players to excel.
Features
- Dual Login Gateways: CRM Access: For managing scenarios, creating games, and monitoring performance. Game Access: For Medical Reps to engage in training sessions.
- Scenario Creation & Management: Design communication scenarios across multiple channels (SMS, Email, Face-to-Face).
- Gamification Tools: Build interactive games and tournaments for engaging training sessions.
- Session Code Mechanism: Players join games using unique session codes sent via email.
- Live Leaderboard: Displays real-time scores post-game to motivate participants and encourage learning.
- Public Live Events: Hosts live events for broader participation and training demonstrations.
Screenshots:
